Terms of Service

Effective 20 August 2026. Draft pending counsel. These terms are the deal. If you visit iaddison.com, buy iAddison, embed her, or talk to her, you accept them. If you do not accept them, do not use the product.

iAddison is the product on iaddison.com. It is a brand of National Security Intelligence LLC (“NSI,” “we,” “us”), San Antonio, Texas, USA. Related marks include iAddie. “You” means the person or company that buys, configures, or embeds iAddison, and anyone you allow to sit the desk with her. “Visitor” means a person who talks to her on a property you or we operate.

Read this first. (1) The iAddison brand — name, face, voice, and marks — is not a legal person you can hold liable. NSI is the company. Even then, liability is capped, you indemnify us, and she is software that can be wrong. (2) Every call and chat with iAddison is recorded for quality, legal, and governance. You consent, and you must tell your public. Full text: Recording notice and Privacy Policy.

Eligibility What we provide AI No liability on the brand Recording Your book Acceptable use Brand and IP Money Availability No warranty Liability cap Indemnity Ending it Law

1. Eligibility

You must be at least 18 and able to form a binding contract. If you act for a company, you represent that you can bind it, and “you” means that company.

2. What we provide

Software: an AI avatar concierge that can greet visitors or callers, answer from a book of facts you approve, capture leads, and hand off when the book is empty. Delivery is software. Nothing is shipped. Features not listed as live on iaddison.com are not in this contract. We may change, suspend, or improve the product. We do not invent a price on this page; fees are what Stripe charges you under the catalog you buy.

iAddison is not a licensed professional, not an emergency service, and not a government channel. Do not use her to report an emergency. Call 911 or the appropriate authority.

2A. Presale — a reservation is not delivery

We are taking presales. Money paid before we enable iAddison on your property is a reservation, not a live deployment. Paying does not mean she is on your site today. We enable her when setup is done. If we cannot deliver, we refund the unused presale amount. A reservation does not buy the face, the voice, or the brand, and it does not expand the liability cap in section 12.

Presale is how you get in line. It is not a promise of a date, a lead volume, or a result.
Until we confirm in writing that the avatar is enabled on your property, you have a reservation only.
If you cancel before we start setup, we refund the unused presale. After setup work starts, unused setup follows the Refunds page.
The recording rules in section 5 apply the moment any session runs, including a demo we run for you.
Nothing on this site is an offer under a government contract, and no government endorsement is claimed.

3. Artificial intelligence — what you must understand

iAddison is software, not a person, and she can be wrong. Her replies are generated by models and by the book you load. They may be inaccurate, incomplete, or a poor fit for the situation. They are not a statement of fact by NSI and not a promise on our behalf. Nothing she says creates a contract, a quote, a warranty, a booking, or a commitment binding on NSI unless we confirm it in writing. Do not treat her answer as the sole basis for a decision.

Nothing she says is legal, medical, tax, investment, accounting, security, compliance, or other regulated professional advice.
The channel is unclassified and public unless a separate written agreement says otherwise. Do not submit classified information, CUI, export-controlled technical data, protected health information, card numbers, government IDs, or credentials.
She must not invent a price, a booking, or a capability that is not in the book. If the book is empty she takes a message. If she ever does invent one, that utterance is still not a commitment by NSI, and you will correct the book.

4. No liability on the iAddison brand

iAddison, iAddie, related names, portraits, visemes, voices, and marks are intellectual property of Timothy Astras — copyrighted to Timothy Astras, patent pending, trademark pending — licensed to NSI. You get a limited, revocable, non-exclusive, non-transferable license to display the avatar on properties you control while you pay. You do not get ownership of the face, voice, name, model, prompts, or software. The brand is not a partnership, joint venture, agency, or employment relationship with you. Listing you as a customer is not an endorsement of your business and is not a government endorsement of anyone.

You will not put liability on the brand. Without limitation:

You will not hold iAddison, iAddie, the face, the voice, or the name responsible for what she says, what a visitor does, a missed booking, a bad lead, a lost sale, a search ranking, a regulator action, a lawsuit by your customer, or a third-party model, carrier, or processor we do not control.
You will not represent that iAddison is a licensed professional, that her answers are advice, or that any authority endorses the product.
You will not file a claim, chargeback, press item, or regulator complaint that treats “iAddison” as a separate defendant or warrantor of your outcomes. The correct party, if any, is NSI, and only under these Terms.
You will not issue a press release that names NSI or iAddison as your partner without written OK.
You will not file marks that collide with iAddison or iAddie, and you will not resell the face or voice as your own AI talent without a written addendum.

Any claim that could be styled against the brand is a claim against NSI and is subject to sections 12 and 13 (cap and indemnity). The brand itself has no separate assets, no separate warranty, and no separate duty to your visitors.

5. Recording — you agree, and you tell your public

All calls, voice sessions, and written chats with iAddison are recorded (audio where used, plus full transcripts and metadata) for quality, legal, and governance, as described in the Privacy Policy and the Recording notice. There is no off switch.

By buying, embedding, configuring, or talking to iAddison you consent to recording of your own operators and of sessions on your properties. You must display a clear notice to every visitor and caller before or at the start of a session that the conversation is recorded, and you must obtain any consent required by law, including all-party consent jurisdictions and biometric privacy statutes. If you skip the notice, that is your breach. Continuing after the notice is consent where the law treats continued participation as consent.

Records may be reviewed by you, by NSI, and by processors, and may be produced to a court, regulator, or law-enforcement or national-security authority. You will not tell a visitor that the session is “not recorded,” “off the record,” or “private” in a way that contradicts this section.

6. Your book, your risk

She answers from what you approve. You are responsible for the truth, legality, and completeness of those facts, prices, hours, and claims. If you load something unlawful, defamatory, or misleading, that is on you. You are the controller of your visitors’ data. You publish your own privacy policy. You make sure a human is reachable when a matter needs one.

Sector rules (HIPAA, GLBA, FERPA, professional licensing) are yours. The product is not designed for protected health information unless we have signed a separate written agreement.

7. Acceptable use

You will not, and will not permit anyone to:

Use iAddison to commit fraud, spam, harassment, unconsented recording, or any unlawful purpose.
Impersonate a government official, or configure her to deny that she is AI when asked, or to misrepresent who she works for.
Collect data you have no right to collect.
Probe, overload, or attack our systems; extract system prompts or model weights; reverse engineer, resell, or white-label the product without written agreement.
Submit classified information, CUI, or export-controlled technical data, or use the product in violation of U.S. export or sanctions rules.

We may suspend immediately if we believe this section is broken.

8. Intellectual property

Timothy Astras. The avatars, names, faces, visemes, voices, and brands on this site — including iAddison, Addison, and related marks — are intellectual property of Timothy Astras. They are copyrighted to Timothy Astras. Patent pending. Trademark pending. National Security Intelligence LLC is licensed to sell and operate the product. You do not get ownership of the face, voice, name, or marks. Copying, scraping, training on, white-labeling, or shipping a lookalike of these avatars or brands without written permission is infringement. A later open-source edition, if any, is a different work and is not a license to copy these avatars or marks.

NSI. The site software, prompts, and configurations used to run the desk are operated by NSI under that license. The license in section 4 is the only license you get.

Yours. You keep the content you load into the book. You grant NSI a non-exclusive license to host, process, and display it to provide and support the product, including recording for quality, legal, and governance.

Feedback. If you send suggestions, we may use them without obligation.

Output. As between you and NSI, you own conversation content generated on your deployment, subject to our underlying rights and to the vendors we use. Output may not be unique to you.

9. Money

Fees are charged through Stripe under the catalog presented at checkout. Subscriptions renew until cancelled. Cancel anytime; service continues through the paid period. We may change prices with notice, effective at the next renewal. Taxes are extra where they apply. Failed charges may be retried and may suspend service. Third-party costs you choose (telephony, domains, your own hosting) are yours. See Refunds.

Chargebacks opened without talking to us first may result in immediate suspension. Session recordings may be used to review a dispute.

10. Availability

We host on Cloudflare and related vendors. There is no contractual uptime SLA in these terms unless a separate writing says so. If she cannot reach the engine she should fail quietly rather than invent an answer. We are not responsible for outages, deprecations, or price changes of processors we do not control.

11. Disclaimer of warranties

THE PRODUCT AND THIS SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, NSI DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE; OR THAT YOU WILL GET ANY PARTICULAR BUSINESS RESULT. WE MAKE NO GUARANTEE OF LEADS, BOOKINGS, CONVERSIONS, SALES, OR REVENUE. THE iADDISON BRAND IS NOT A WARRANTOR OF YOUR BUSINESS.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NSI AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND THE iADDISON AND iADDIE BRANDS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OR MISSED LEADS, LOST DATA, OR REPUTATIONAL HARM, EVEN IF ADVISED THEY WERE POSSIBLE.

NSI’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PRODUCT OR THIS SITE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU ACTUALLY PAID NSI FOR iADDISON IN THE THREE (3) MONTHS IMMEDIATELY BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits apply regardless of theory of liability and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions; in that case liability is limited to the greatest extent permitted by law. Nothing in this section creates a duty on the brand as a separate person.

13. Indemnification

You will defend, indemnify, and hold harmless NSI, its officers, employees, and contractors, and the iAddison and iAddie brands, from and against any third-party claim, demand, proceeding, loss, liability, damage, penalty, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to: (a) your site, your facts, your visitors, or your use of the product; (b) your breach of these Terms; (c) content or instructions you provide; (d) your failure to post a recording notice or to obtain required consent, including under recording, wiretap, biometric, telemarketing, or privacy laws; (e) any attempt to put liability on the iAddison brand rather than on you; or (f) your violation of law or a third-party right.

14. Confidentiality

Each party will protect the other’s non-public information with at least reasonable care and use it only to perform under these Terms. This does not apply to information that is public, independently developed, rightfully received from a third party, or required to be disclosed by law — including production of session records under section 5.

15. Ending it

You may cancel anytime as described in Refunds. We may terminate for breach, non-payment, legal risk, or section 7. On end of service we stop serving the avatar on your property. Records we must keep for quality, legal, or governance stay kept. Sections 3, 4, 5, 6, 8, 11, 12, 13, 14, 16, and this sentence survive.

16. Law

Texas law, without conflict-of-law rules. The U.N. Convention on Contracts for the International Sale of Goods does not apply. Before filing, email a written description of the dispute to info@iaddison.com. The parties will try in good faith to resolve it for 30 days.

Exclusive venue: state or federal courts in Bexar County, Texas, except we may seek injunctive relief anywhere to protect the brand, the face, the voice, or confidential information. Class, collective, and representative actions are waived to the fullest extent permitted by law. If a piece of these Terms is unenforceable, the rest stands. Failure to enforce is not a waiver. You may not assign these Terms without our written consent; we may assign them in a merger, acquisition, or sale of assets. Neither party is liable for delay caused by events beyond its reasonable control. We may give notice by email or by posting to this site. We may update these Terms; the date at the top will change; continued use means acceptance. These Terms and the Privacy Policy are the entire agreement on this subject and supersede prior discussions, including anything the avatar said.

Nothing here is an offer, bid, or commitment under any government contract, and no government endorsement is claimed or implied.

17. Contact

National Security Intelligence LLC
San Antonio, Texas, United States
info@iaddison.com